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How To Catch Wild Hogs… a Medicare Parable

This month has been a blur of travel and I was in Kansas last week... or was it two weeks ago? I had the chance to catch up with my friend Sharon Nelson when returning to Liberal, Kansas to speak. Sharon told me how to catch wild hogs.  A lesson ...

Homecare Brings Patient Back from “DEATH!”

Teri Robotti, the physician liaison of the VNA of Vero Beach Florida, related a great story about the value of homecare and I thought I'd share it with you here on the blog. "Joe" was a "frequent flyer" at his local hospital. Discharges resulting in unsupervised care at home lead to ...

The Imperitive for Teaching the Ying and the Yang of Medicine

Becoming a physician is a daunting challenge. The amount of science, (that changes significantly every five years), to digest and apply to create clinical excellence is a herculean task. But clinical excellence, alone, is not enough to succeed in the "business." As a healthcare consultant I stress the balance between clinical excellence and ...

HOMECARE! Get your doctors to stop discharging patients to HOME!

Bill Langley attended the our recent three day conference for training and certification of the homecare sales professional designation in San Antonio. He asked me to share with a colleague my AD Van Disselt concept. I thought others might also appreciate the concept. How do you get physicians to recognize the ...

What makes promotional items POP!

I'm a strong believer in the "trail of tangibles." Promotional material that I give to clients from time to time to simply remind them that 1. I'm still in business and 2. I think of them often, and well, enough to want to send them something to keep them thinking ...

How Concierges Plan Their OWN Hotel Meeting

A few weeks ago I was in San Antonio for an unprecedented four nights. Typically I only stay one or two nights when speaking, but I was one of three faculty along with Steven Tweed, CSP, and Michael Giudicissi for the first ever Homecare Sales Professional Certification training course. San Antonio ...

When is a dead tree “natural” or “an usightly nuisance?”

I should have taken a picture of it... but it wasn't worth the electrons... even to illustrate my point. So picture this. Yellowstone National Park, Old Faithful Geyser. Between TWO SIDEWALKS, dead trees lying among other trees. I asked the ranger what's with the dead trees. I suspected he'd reply and indeed ...

Take a Lesson from a Geyser, Consistency Pays

It's curious I should blog about something that I immediately recognized two weeks ago... but for a number of reasons, really couldn't act on. It's been driving me crazy. Because I'm writing about something that is the exact opposite of what I've been able to deliver for three weeks. Consistency. Sure, I ...

Back in the Saddle… Again

Whew! Obviously, I've been away. What do you get when you put a computer upgrade together with a new server, AND, a busy speaking schedule? About three weeks of no blog postings and no email capabilities for over ten days. The good news is that the server and new desktop computers are ...

Going through the motions

My youngest daughter had "summer assignments" to plague us this summer. Not only was the summer vacation shorter, but it's always a delight when there are the dreaded summer assignments. Do junior high teachers really think children will forget how to read in a little over eight weeks? Do they ...

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